Helpshift named a 'Cool Vendor' by Gartner!
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Why Self-Service is not meeting its own expectations

“When done right, self-service is a great option to offer customers. When done to merely cut costs, or when done with a poor understanding of...

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Helpshift Receives 2016 Customer Experience Innovation Award from CUSTOMER Magazine

Helpshift’s Campaigns for Proactive Support honored for improving customer service technology

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Helpshift Secures Additional Series B Funding from Cisco Investments

Today, is an exciting day for Helpshift. Cisco Investments has joined our Series B funding round, following previous investors Intel Capital,...

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Helpshift CTO On How AI is about to disrupt the relationship economy

We are living in the age of the "Relationship Economy," wherein interactions with customers can make or break a company. Software and...

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