Curated for

Product managers

Start Paving the Way Towards Your Smoothest Customer Journey Imaginable

Every speed bump and roadblock in your customer journey could mean the difference between retaining valued customers or losing them to a...

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Three Ways To Win Customer Support With Micro Moments

Identifying and targeting micro-moments has traditionally been the job of marketers. But micro-moments don’t just exist as an opportunity to...

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Fitness Industry Needs to Get ‘Appy’ To Stay In the Game

The fitness industry today is already heavily driven by new and improving mobile applications. For the past few years, iPhones have had...

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Omnichannel — is it a Myth, Reality or Utopia?

Over the past 20 or so years the way products and services get sold and customer service as well as marketing get delivered changed...

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