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Product updates

Bulk Actions and Smart Views: Streamlined + Simplified

We want to make it easy for our customers to find and segment Issues that match a set criteria. That’s why we are expanding our easy-to-use...

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Improve your CSAT with Proactive Campaigns

Sometimes Support Teams struggle to properly notify or communicate with all of their users. Starting today, Helpshift is making it easier to...

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Fully Automate your Workflow with Time-Based Automations

At Helpshift, we strive to improve our product to save you time and operating costs so you can deliver a great support experience for your...

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Sharpen Your Helpshift Skills With Our New Knowledge Base

Our new Knowledge Base features a brand-new series of 'Getting Started' guides, improved FAQs, and a dynamic contact form to streamline the...

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